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Live Calls

PRD-005

Identity

ID
PRD-005
Product / Service
Live Calls
Description
Live Calls use a real person instead of an automated system to conduct the survey, which can improve response rates with demographics that are harder to reach through IVR. We use them as an alternative to robocalls for public opinion polling, and they're fully compliant with calling regulations.
Definition
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Classification

Layer
Services
Category
Polling & Research
Audience
Client-Facing
Supports / Supported By
Third Party Vendors, Polling

Where it lives

Platform
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Environment
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Vendor / Tooling
???
github repo
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Lifecycle & ownership

Stage
-
Status
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Owner
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Primary Developer
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Roadmap

Horizon
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Priority
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Effort
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Strategic Value
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Target Date
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Timing
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Momentum

Next Step
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Latest Update
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Goals
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Last Reviewed
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STAGE 0 MOCKUP